A job as a Staff Trainer can be highly rewarding. Working closely with team members, a Trainer motivates staff and encourages career development. So what else does the job involve? And how can you gain work experience?
Jobulo talks to Lisa Whitehead, a Professional Trainer, to find out about the industry and to gain some CV tips.
Tell Us About Your Career Background
I started out in Retail Management at the age of 17 as a Department Supervisor. I soon progressed in my career and began to specialise in training and development. I have in the past worked for several blue chip organisations before becoming a business owner myself in 2004. I’m a trained therapist and I’m also accredited in Clarity 4D personality profiling, both of which enhance my ability to understand people and what makes them tick.
What Made You Want to Become a Staff Trainer?
I love people and I love to make a difference! It is part of who I am and my own personal values, so to share skills and knowledge with an individual, team or businesses and to see their growth through training and development is both fulfilling and rewarding.
What Qualifications Did You Need to Become a Staff Trainer?
You can go the route of a Chartered Institute of Personnel and Development qualification or specialist training such as coaching or NeuroLinguistic Programming for example. But it isn’t essential. Some companies will look for a CIPD qualification in their job specification. I’m a trained therapist and coach and the rest of my skills and knowledge have been developed over years in training type roles so work experience can really help.
What Career Advice Would You Give to Someone Looking to Find a Job as a Trainer?
You can apply for training jobs directly. Personnel Today Jobs is a great place to start or you can look for roles that incorporate training as an aspect of the position such as management or even in a training support role. Again, some companies will look for a relevant training qualification, or experience in the field so try to gain this before applying.
Can You Work in a Variety of Industries in this Role?
All industries require training and development, some industries will be specialist and for some the skills are completely transferable, regardless of the industry. I have worked with fashion retailers, laser eye surgeons, opticians, high street banks, premium car retailers and individual entrepreneurs.
What is a Typical Day Like at Work?
There isn’t really a typical day, that’s one of the great aspects of being a Trainer, each day can be different. Even if you were training the same topic or running the same workshop, the dynamics of the people in front of you can make each day so completely different. Of course it isn’t all standing up delivering training at the front of a room. It can be working one to one, face to face, e- learning, writing training materials, evaluating training, printing and administration as well. Be prepared to travel too, as you may find that a Trainer role will require you to move around.
What Are Your Main Responsibilities?
First and foremost you need to take care of the needs of your delegates; be it comfort and facilities through to booking of venues right the way through to dietary requirements. Of course there’s the writing and development of training materials, delivering training in various formats and reviewing and evaluating the effectiveness and outputs of any training carried out. The responsibilities can be vast and varied dependent on the size of the company you are working for and the scope of the role within the organisation.
Name Three Personality Traits a Candidate Has to Have to Succeed as a Trainer
Inspiring, great communicator and organised
Can You Share Some CV Tips?
Be sure to show that you are creative and have the ability to inspire people to action. Good communication skills and great interpersonal skills are essential as a Trainer. It’s also important to demonstrate that you are well organised and can work well in a team as well as demonstrating you can work on your own initiative.